Peer Case Consultation: an approach to professional development

Peer Case Consultation: an approach to professional development from The Werner Institute on Vimeo.

Dispute resolution practitioners of all kinds can stay in professional shape through on-going peer case consultation. We invite you to learn about our experience in peer case consultation and consider ways in which you, too, can advance your professional skills. In the webinar, we review the rationale for peer case consultation and distinguish it from other approaches to professional development and case review. We consider different approaches to peer case consultation and the factors that make peer case consultation work.  

Presenter Bios:

Jenna Brown has been the Ombuds at the University of Denver since starting the office in May 1999. A trained mediator, Jenna has designed, developed and directed innovative programs introducing and incorporating conflict management skills and dispute resolution services within organizations in the USA. Building on her education in French and TESOL, Jenna has received training in negotiation, mediation, conflict resolution, and other areas in the USA and Europe. Jenna is a member of the European Network for Ombudsmen in Higher Education and the International Ombudsman Association. Jenna continues to pursue her own professional development and collaborates with colleagues, writing articles, providing training and workshops, and coaching newcomers to the field.

Jim Wohl is the Ombuds at the University of Connecticut and a work place mediator. Previously, Jim provided ombuds services at Auburn University between 2007– 2013 and Louisiana State University in 2007. He has been a trainer and presenter at several professional conferences on conflict resolution in higher education in the USA and Europe. Jim is active in the International Ombudsman Association and is a Certified Organizational Ombudsman Practitioner (COOP). Prior to his work as a mediator and ombudsman, Jim was a faculty member at the Auburn University College of Veterinary Medicine.