Chuck Howard's Book
Hi all,
I bought the book at its release.
This book has a wealth of information from history, to policy, to process and technique. The tenets of the ombudsman functions are clearly explained with the real world in mind. I believe the book will become a "must read" for the ombuds, the ombuds hopeful or for the organization considering establishing an ombuds office.
Michael Kilpatrick, M.S., M.Th.
Ombudsman
Bridgepoint Education
I bought the book at its release.
This book has a wealth of information from history, to policy, to process and technique. The tenets of the ombudsman functions are clearly explained with the real world in mind. I believe the book will become a "must read" for the ombuds, the ombuds hopeful or for the organization considering establishing an ombuds office.
Michael Kilpatrick, M.S., M.Th.
Ombudsman
Bridgepoint Education
Replies to This Discussion
-
Permalink Reply by Jeff Thompson on
-
Michael,
I have been corresponding with Chuck and I will be doing an interview for with him which will be posted either by the end of this week or early next week. I have read through half of the book already and have found it useful and knowledgeable- and this coming from a non-ombuds!
-
Permalink Reply by Bryan Hanson on
-
What is the title of the book?
-
Permalink Reply by G. Michael Kilpatrick on
-
Sorry for the delay. Organizational Ombudsman
About
@ADRHub Tweets
ADRHub is supported and maintained by the Negotiation & Conflict Resolution Program at Creighton University
© 2024 Created by ADRhub.com - Creighton NCR.
Powered by
