Ernest Thiessen- More than 100 attendees at Cyberweek 2011 from Canada, China and the USA participated in a Smartsettle One competition in which they played either Buyer or Seller in a simulated negotiation of an item originally offered for $100. Most of the players qualified for scoring by successfully completing at least two negotiations each. Of 312 completed cases, 84% came to a negotiated agreement on their own. A few cases were arbitrated using Dampened Pendulum Arbitration, increasing the total settlement rate to 93%.
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