Involve. Evolve. Resolve!
The ABA Section of Dispute Resolution Spring Conference brings together leading scholars and practitioners, neutrals and advocates, lawyers and non-lawyers, in a generous exchange of ideas and approaches not to be found anywhere else. There will be CLE programs on every imaginable topic in the field. It's an opportunity not to be missed for attendees to learn new skills, network with colleagues and old friends, and be immersed in the world of dispute resolution.
-Howard Herman, Section Chair
Additional Information:
Read more on the conference at the ABA site [HERE].
That is why I attended a workshop entitled: Asking Questions that Matter – I’m always looking for another opportunity to share conflict resolutions techniques that are simple and don’t require a mediator.
I hope that these 5 questions (or a variation thereof) provide you some structure for working through a conflict with others.
So, let’s say you’re a supervisor with 2 or 3 employees who are at odds. What do you do?
Find dedicated time to sit down with them in one room and work through these questions. Often people in conflict aren’t talking. You can help get the conversation going again.
Here it goes. The questions fall into 5 categories:
Data/Information Gathering
What happened?
Sounds so simple, doesn’t it? It’s critical for each person to have the chance to share his/her story about what happened. And it’s equally important that this isuninterrupted time.
Interpretation...
Read more [HERE].
Dr. Tammy Lenski helps people excel at conflict resolution by mastering their reaction, problem solving creatively, and forging lasting results. A mediator, coach, speaker, author, and conflict resolution teacher, she has helped thousands of organizations, individuals, and mediators worldwide resolve conflict masterfully. Tammy was a founding faculty member of the world’s first master’s degree in mediation and has been featured in Bloomberg BusinessWeek, Inc, and numerous other publications. A member of the Association for Conflict Resolution’s Academy of Advanced Practitioners, Tammy was recognized in 2012 with the Association’s Mary Parker Follett Award for innovative and pioneering work in the conflict resolution field.
Read more [HERE].
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