What's Happening in Conflict Resolution" is a weekly round up of the all the ADR news, jobs, events and more. Check it out each week and view past versions [HERE].

Blog Talk Radio Bernie Mayer and Nancy Flatters

ACR President, Nancy Flatters and Bernie Mayer talked about his new book "The Conflict Paradox" and its embodiment of his evolving thinking about the heart of what we do as conflict interveners and how we make a difference. Bernie gets at this through focusing on seven essential paradoxes that are at the core of conflict.

Also join Bernie for his presentation focused on one of the paradoxes, Community and Autonomy, at ACR Conference 2015 in Reno, Nevada from October 7-10 at the Atlantis Casino and Spa. Go to http://reno.acrnet.org for details. ‪#‎RenoACR2015‬

Listen here  ---> The Conflict Paradox Blog Talk Radio

http://www.pon.harvard.edu/wp-content/uploads/images/posts/daily-insider-header-new.png?width=399" width="399" class="align-left" />BATNA: Examples of 10 Hard Bargaining Negotiating Skills and Negoti...

IOA's 2015 webinar program heads into fall... Emotional Intelligence:You Can't Ombuds Without It Presenters:  Susan Casino, Director of Ombuds Services for Apollo Education Group Tom Ward, Ombudsman for Staff at Clemson University  About this Webinar Organizational ombuds work with individuals and scenarios that are often intensely influenced by emotions. Research indicates that Emotional Intelligence (EI) is a core competency skill necessary for all ombuds, as they are regularly called upon to assist individuals in decoding emotional responses as the first step toward clarity and conflict resolution.  Read more [HERE].

CONFLICT MANAGEMENT COACHING WORKSHOP

Conflict management coaching, also known as conflict coaching, is a specialized niche in the field of coaching and conflict management.  It is a process in which a trained coach assists people on a one-on-one basis to effectively manage their disputes and enhance their conflict management skills.  This technique may also be used to coach people to more confidently and effectively participate in mediation, negotiation and relational conflicts.

Read more [HERE]. 

Journal Marks Tenth Anniversary of International Ombudsman Association

The latest issue of the Journal of the International Ombudsman Association is the first of two editions celebrating the ten years of IOA. The is the first issue from new co-editors, Howard Gadlin and Samantha Levine-Finley.

Watch our latest webinar: 

"What Every Mediation Needs to Understand About Attorneys & Effective Advocacy in Mediation" 

Mediators as Peacebuilders – the Mediators Beyond Borders Experience from The Werner Institute on Vimeo.

UNITED STATES OMBUDSMAN ASSOCIATION ANNUAL CONFERENCE, Scottsdale, ...

Pre-Conference: October 12th & 13th, 2015, Conference:  October 14th, 15th & 16th, 2015

Pre-Conference, Conference and Single-Day Registration Options! 

The Pre-Conference and Conference sessions include practical topics such as:

• New Ombudsman training
• Managing high conflict personalities
• Serving citizens with mental health issues
• Maximizing social and traditional media
• Ombudsmen as advisors
• Empathy and apology in resolving complaints 
• and more...

Read more [HERE]. 

It is time once to prepare for the annual conference on Online Dispute Resolution (ODR), Cyberweek 2015.  This online conference provides a week of activities and dialogue regarding the world of ODR.  Cyberweek 2015 will take place beginning Monday, November 2nd through Friday, November 6th.  And it’s FREE!

We are currently in the process of identifying potential activities for the conference.  Here are some questions to help you consider developing a proposal.

•Is there an ODR topic on which you would like to give a live webinar?  How will those interested in ODR benefit from your expertise? Would you like to convene a panel of 2-3 speakers on a topic?

Read more [HERE].