What's Happening In Conflict Resolution [08.16.16]

Trapped in a Gold Cage – On-Line Mediation in Family Disputes: Israeli immigrants and cultural differences.

Presented by, Efrat Almog in collaboration with the International Section of

the Association for Conflict Resolution (ACR). [MORE HERE]

As part of the Werner Institute's 10-year anniversary, there are exciting upcoming events (click each for more information):

What if…? Creative Approaches to Inter-professional Conflict in Hea... (9/15)
10-Year Anniversary Reception (9/15, following the workshop)
Event Honoring Three Werner Institute Alumni During Homecoming Events (9/15)

Miscommunication is a Symptom of Conflict

Dan Simon- According to the employee, he’d been ready and able to go back to work for the past 6 months. What’s more, the medical division had officially cleared him to go back to work 6 months ago. Despite periodic phone calls to his manager and to the medical division, the employee wasn’t told by management that he could return until a few days ago. Apparently there was a communication problem during that six months. That problem may have been a cause of the conflict. But the communication problems that happened in the mediation session were symptoms of the conflict.

After about a 10 minute version of the story, the employee turned to his manager. “Why didn’t you call me back to work when you knew I’d been medically cleared?”

“I didn’t know you’d been medically cleared.”

“Yes, you did. The medical division told me they notified you.”

“Well I didn’t know about it.”

“You didn’t know about what?”

Read more at TransformativeMediation.org [HERE]

Waltzing With Wolverines: Working With “Troubled” Teens

Patricia M Porter- Join us to learn the key principles to building relationship and trust with any teenager, whether “troubled” or not. Want to know how to set effective boundaries, how to avoid ever getting into a power control battle, and how to have a whole lot of fun in the process? In a job where the average length of employment is measured in months, and many last only weeks, Mark Andreas not only survived but thrived while working round-the- clock with troubled teens. Whether you are a parent, a teacher, a youth leader, or anyone wanting to connect with and support the teens in your life, come learn how to build relationships that are simultaneously more empowering for you and the teens you work with.