Empathy is an important concept and practice for conflict resolution professionals. Read more about it from DailyGood.org:
The term “empathy” is used to describe a wide range of experiences. Emotion researchers generally define empathy as the ability to sense other people’s emotions, coupled with the ability to imagine what someone else might be thinking or feeling.
Contemporary researchers often differentiate between two types of empathy: Cognitive & Affective...
Arnold Zeman- Transformative practitioners characterize the nature of conflict as a crisis in human interaction. One of the many features of this crisis is a breakdown in our capacity to recognize or respond to others. We call it 'self-absorption'. Another way of thinking about our capacity for openness to others, which is wounded in conflict, is empathy.…
Cinnie Noble- When we are in conflict, some of us avoid coming to the point about something we think may upset the other person. The idiom beat around (or about) the bush describes the sort of prevarication when we delay or are evasive about raising difficult things. Or, it may be we act this way when we are having challenges answering a hard question.
The expression – beating around the bush - has...
Amanda Ribeiro Tiradentes- Happy February! Did you know that Table Topics Cafe has an online book club this year? Come join the fun! We're reading Switch: How to change things when change is hard by Chip & Dan Heath this month. For more info...
Patricia M Porter- There has been an increased emphasis on teamwork and collaboration in the delivery of health services over the past decade. Much of this has been due to research that indicates the need for good communication and coordination in order to provide safe and effective care to…
LAW FIRMS EMBRACE ARBITRATION FOR CLIENTS AND THEMSELVES: IT’S GOOD...
George Friedman- My latest blog post on why arbitration is good business for law firms. With apologies to the folks who made "Airplane!"http://j.mp/NumSWK
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