The Texas Conflict Coach® Blog Talk Radio program announces the following episodes starting
in the month of February, held every Tuesday night from 7:00-7:30 pm CST/8:00-8:30 pm EST.
To participate, go to the designated link for each program or call-in live at 347-324-3591.
February 4th : Working Together and Not Just Side-by-Side: Cultivating Conflict Competence in
Healthcare Organizations
Guest: Debra Gerardi
Guest Host: Stephen Kotev
Debra will talk about what conflict looks like in clinical work settings, why conflict is
so hard to address among health professionals and what is happening to improve
conflict management within healthcare organizations.
http://www.texasconflictcoach.com/2014/working-together-and-not-jus...
February 11th: Deescalating the Drama in Health Care Conflict
Guest: Haavi Morreim, JD, PhD
Dr. Haavi Morreim, will share her wealth of experience in the health care industry.
Listeners will learn how important it is for health care providers, hospital systems and
families to work collaboratively together toward quality patient care and will discuss
communication strategies to support conflict management and resolution.
http://www.texasconflictcoach.com/2014/deescalating-the-drama-in-he...
February 18th: Medical Misunderstandings - Narrowing the Physician - Patient Communication Gap
Guest: Jetta Todaro
Jetta will talk about how to maximize the use of limited time with a physician by using
simple communication skills and techniques to avoid miscommunication and
misunderstandings, get solid and understandable information, and to maximize your
healthcare experience.
http://www.texasconflictcoach.com/2014/medical-misunderstandings-na...
February 25th: Medical Errors and Medical Bills: Getting Your Needs Met without Suing
Guest: Geoff Drucker
Guest Host: Zena Zumeta
If you experience medical malpractice, over billing, or denial of an insurance claim,
what are your options? Who can help you, and how can you help yourself? Learn
how to navigate the health care legal landscape.
http://www.texasconflictcoach.com/2014/medical-errors-and-medical-b...
Thank you for listening in and supporting the program...Pattie Porter, Host, The Texas Conflict Coach®
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