Conflict is inevitable. Whether you work at a corporation, hospital, school, in public administration or law — disagreements will arise. No two disputes are alike and some conflict management styles are more effective than others. How you approach the conflict could be the deciding factor in whether or not you reach your desired result.
Knowing your conflict management style and when best to use it can help achieve desired outcomes. Contrary to popular opinion, negotiation isn’t always a win/lose art form.
Check out this link to learn your conflict management:
http://online.creighton.edu/media/infographics/negotiation-styles-0712
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