The latest issue of the Journal of the International Ombudsman Association is the first of two editions celebrating the ten years of IOA. The is the first issue from new co-editors, Howard Gadlin and Samantha Levine-Finley.

Article include:

• Observations of an “Inside Outsider” on the Future and Challenges Facing IOA and the Organizational Ombudsman Profession by Charles Howard; 
• Moving Forward with Research in the Organizational Ombuds by Profession Shereen Bingham;
• Blueprint for Success: Designing a Proactive Organizational Ombudsman Program by John S. Barkat;
• Leveraging Technology in the Ombudsman Field: Current Practice and Future Possibilities by Daniel Rainey and Frank Fowlie; and 
• Online Dispute Resolution and Ombuds: Bringing Technology to the Table by Colin Rule and Indu Sen.

(JIOA 8:1.)

Related Ombuds Blog posts: Journal of IOA Appoints New Editor; Journal of IOA Now Available Through EBSCO; Journal of IOA Highlights Bullying Issues; Journal of IOA Focuses on Fairness and Equity; Journal of IOA Explores Issues of Confidentiality; Journal of IOA Publishes Volume on Informality; Journal of IOA Spotlights Solo Practice; Journal of IOA Highlights Ombuds' Creative Side; Journal of IOA Celebrates Work of Pioneers; Journal of IOA Publishes Seventh Volume;  Journal of IOA Looks at Empiricism and Ombuds Practice; IOA 2015 Conference Recap.