Globalization is making our world smaller with cross-cultural situations at the core. Even though diversity can be a powerful source for creativity, adaptability and innovation, the potential for conflict increases, requiring even more attention to how we deal with differences and how people work together. People’s actions reflect people’s thinking. One challenge we all face is the way we think about the parties involved in any conflicting situation. When interacting with others, people assume and attribute intentions to others. An “all-or-nothing” thinking and a right/wrong mindset lead people to play blame games and get stuck judging others instead of looking forward to resolve the matter at hand. Can we get “unstuck”?

Luis E. Ore is CEO of ORASI Consulting Group Inc., a training and development Consulting firm specializing in negotiation, consensus building, and dispute resolution. Luis Ore assists businesses and organizations with organizational negotiating capabilities building, cross-cultural and international negotiations, strategic alliances development, organizational changes, deal mediation, dispute resolution system design, foreign direct investment and international development, especially between the United States of America and Latin-American countries. Ore has Masters degrees with focus on conflict management, organizational and cross-cultural communication, a J.D. from the University of Lima (Peru), and extensive training in negotiation and conflict management from CMI International Group, Western Kentucky University, Lipscomb University, and the Program on Negotiation at Harvard Law School. Luis Oré served as Chair 2010-2011 of the Association for Conflict Resolution’s International Section, Vice-Chair 2011-2012 of the American Bar Association’s International Investment and Development Committee, Latin America Coordinator for the ACR’s Commercial Section, and served in the steering committee of the International Energy & Natural Resources Committee of the ABA’s International Law Section. He previously practiced law in Peru in the private sector and worked with the Peruvian government.

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Suggested Websites:

www.ingouvillenelson.com.pe www.futurosostenible.org http://www.rmdconsultants.ca/ http://www.cbuilding.org/

Pattie Porter, LCSW, AAP is the President of Conflict Connections®, Inc. in San Antonio, TX. Pattie has worked extensively in the dispute resolution field for nearly 20 years providing mediation, team facilitation, negotiation training, and conflict management and abrasive leader coaching services to executives, businesses, government agencies and higher education institutions.

Yvette Watson is a graduate student at the University of Baltimore obtaining a Master’s Degree in Negotiation and Conflict Management. When she is not assuming the role of “grad student,” she works full-time at a financial management firm. She is a mother and a wife who enjoys spending quality time with her family. Yvette obtained a Bachelor of Science Degree from Morgan State University, and would like to use her business background and conflict management studies in a way that incorporates various conflict management strategies into the workplace. Her goal is to become a certified mediator with a specialization in business. Yvette would like to work with different businesses and government agencies to promote conflict resolution practices.