Peace builders have to be willing to get vulnerable in their marketing.

In a professional field, dominated by people familiar—and comfortable—with the way that influence, quality, and communication, worked under Industrial Revolution rules, this can be a difficult process to emabark upon.

Peace builders of all kinds—conflict resolution…

Conflicts, disputes, adversarial lawsuits, violence, abuse and the plethora of human responses to conflict can radically change the way we view the world.

These human responses are “thieves”: They come to steal, and destroy your peace, your contentment and your equanimity. And not just from you. The values of positive relationships, happiness, security…

There are “things that don’t scale” many organizations avoid doing when they reach a certain size.

Leaders in those organizations (who may have begun bravely desiring to commit to doing those things) abandon the “things that don’t scale” as other interests begin to attract their attention (see Google here) and as other constituencies demand…

When the conflict needle moves at the top of the organizational hierarchy, it doesn’t always translate to changes at the bottom of the organizational funnel.

This is due to three reasons:

• People at varying levels in organizations make assumptions about the value of organizational change, based upon the organizational myths and stories that…

“Our values are our strength.”

“Our people are our greatest resource.”

We could go on, but pointing out the hypocrisy evident in the difference between the words written on the organizational masthead, and the actual organizational action, has been written about to death.

Leadership in many organizations is tricky for a variety of reasons, but the…

Much is made in the Western world of the importance of an apology.

When we start out as children—and our world is starkly black and white—apology comes, not from inside of us, but from outside of us. It is a statement we are compelled to say to others when we hurt them, under…

In many organizations, the anticipated fear of doing something that might not work when resolving a conflict outweighs the anticipated benefits of taking a risk and resolving a conflict in a new way.

This anticipated fear shows up in four areas. 

• Poor customer service interactions—these…

Effective conflict management should be a consistently pursued leadership competency in all organizations.

Often though, it’s not even pursued.

Or, even worse when it is pursued, it’s relegated to attending a one off workshop, or seminar over a weekend with little to no follow-up. Neither of these realities lead to lasting changes in the ways…

“You're not lucky to have this job, they're lucky to have you. Every day, you invest a little bit of yourself into your work, and one of the biggest choices available to you is where you'll be making that investment.” –Seth Godin

With some enthusiasm, we here at HSCT can say that we are fans of marketing.

You know, that thing that you do that increases web traffic, SEO optimization, public relations and advertising.

Oh, wait, you mean that you’re not a fan of marketing?…

“The release of atom power has changed everything except our way of thinking. The solution to this problem lies in the heart of mankind. If only I had known, I would have become a watchmaker.” - Albert Einstein

The Human Services Consulting and Training (HSCT) guest blogger for this week, Joshua Munchow, is a professional model maker who has worked on a variety of fabulous projects for many years. He is employed as the Technical Development Lead for Formation Design Group…

“Would you want to do business with a person who was 99% honest?” - Sydney Madwed

The Human Services Consulting and Training (HSCT) guest blogger for this week is Diane Lange. Diane is the president and owner of Proclivity, LLC(www.proclivityllc.com). Proclivity, LLC., based in Binghamton, NY is a business leadership consulting firm, dedicated to the principle that “every person and every organization has a natural inclination to be the very…

Originally Posted At Human Services Consulting and Training (HSCT) Blog (http://consultingandtraining.blogspot.com)

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“What you do makes a difference, and you have to decide what kind of difference you want to make.”― Jane Goodall

The Human Services Consulting and…