I must admit, I am intrigued by the constant potential convergence of mediation and technology.  I recently came across a press release from Colin Rule's new company, Modria.  They offer a dispute resolution process for internet based conflicts.  If you don't know Colin (really?), he's the guy who set up PayPal and Ebay's dispute resolution program that handled millions of a complaints.

So what is Modria? from the…

I am definitely an unofficial advocate of conflict resolution professionals using and embracing technology for all different reasons.  This includes keeping up to date with news and research, networking, and raising awareness of your name and services.

The story out of the Federal Mediation and Conciliation Services offers some caution to embracing technology.  One of FMCS mediators had to be removed from the NHL mediation session due to, according to an article:

full…