Warren Bennis, academic, consultant and author on leadership, once suggested that there are two ways to be creative. He said, "One can sing and dance. Or one can create an environment where singers and dancers flourish." I love that idea.
Mediators have been likened to many other roles, but I like to think of them as architects. While some are more reluctant than others to "leave the stage" - to continue the metaphor - great mediators know how to do just that. They understand that…
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