Pre-Conference: October 12th & 13th, 2015, Conference:  October 14th, 15th & 16th, 2015

Pre-Conference, Conference and Single-Day Registration Options! 

The Pre-Conference and Conference sessions include practical topics such as:

• New Ombudsman training
• Managing high conflict personalities
• Hiring and managing employees
• Ethical decision-making  
• Making the most of technology  
• Writing…