Mediation is a process where parties come together to solve their own disputes. The parties - with the help of a mediator - are expected to find a solution to their own problem. One of the advantages of mediation is that it keeps the control over the outcome of their dispute with the parties.
There are those who believe that mediators worry too much about process. A well structured process, however, provides an opportunity for the parties to engage: to explore, to understand, to…
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