One of my colleagues is a ‘communication’ consultant. I love talking with her about conflict resolution because communication is so fundamental to resolving our differences, right?

The last time that she and I had the chance to visit, she told me about the National Communication Association’s…

I’ve come across a common theme when dealing with clients and their anger. And, it’s something we all should have learned as two year-olds.

I’ve learned that an outstanding majority of use “show” our anger instead of “telling” our anger. And, to be truthful, the distinction between the two often causes a lot of problems that end up showing up in my therapy room.…

Now this is an amazing statistic. According to some research done 20 years ago (by the Williams Group), 70% of families will lose some of their inherited wealth to (mostly) estate battles.

In fact, sometimes, more money is funneled to the lawyers than is even there to inherit in the first place!

Seems crazy, doesn’t it?…

“Pinhole Thinking” … this is one of my favorite new phrases.

What do you see when you look through a pinhole – not much. That’s exactly my point.

“We can’t solve problem by using the same kind of thinking we used when we created it.” Thank-you Albert Einstein for those words of wisdom.

And that’s exactly what happens when people use “pinhole thinking” to try to figure something out.

It’s the same old approach – the same…

Did you know that that a recent survey uncovered that conflict avoidance was one of the “Seven Deadly Sins that CEOs won’t admit,” according to the Huffington Post.What? CEO’s are scared of conflict? Then, what hope do the rest of us have?

According to the article, “Why Avoiding Conflict…

Sometimes ideas for blog posts come from the most unlikely places … not from experts in the field, but from every day life.

I suppose the ideal situation for people in conflict is to make an appointment with a mediator, gather around the table, look for common ground and hopefully come to a resolution.

But hey … that happens in very few cases, really. Most of the time, conflict happens and we have to figure a way out of it, or else we are trapped in…

Have you ever written a scathing email to someone with whom you’re involved in a conflict? How about made an angry phone call to vent how hurt you are by the other person’s actions?

Well, I have. And, I almost always regret doing it.

That’s because, in addition to making the other person angry, I’ve sometimes lost entire friendships over my hot-headedness. And, as it turns out, all I needed was a little time and perspective, anyway, to get over my…

I was thinking the other day about how information helps you to make better choices.

I frequent Starbucks quite a bit, especially when traveling.  THE best thing that Starbucks has done, for me, is to post the calories for the delectable treats you have to stand by when ordering your coffee.

My favorite was their reduced fat berry cake which they…