Added by Rebecca Sargent on February 20, 2012 at 10:40am — No Comments
We aren’t usually aware of what peoples’ ‘hot buttons’ are except perhaps those of our family and friends and those we come to know well such as colleagues and co-workers. Even so, we didn’t always know what provoked them. New friends, colleagues and others start with a clean slate, too. It seems ‘hot buttons’ are things we often realize the hard way – through trial and error.
When we are provoked by something others say or do or even what they don’t say or do, many of us let…
ContinueAdded by Cinnie Noble on February 20, 2012 at 5:00am — No Comments
Added by Rebecca Sargent on February 19, 2012 at 3:32pm — No Comments
Added by Rebecca Sargent on February 18, 2012 at 5:31pm — No Comments
Added by Rebecca Sargent on February 16, 2012 at 8:17pm — No Comments
When emotions prevail during interpersonal conflict, many of us cannot easily think ahead to what we want as an outcome. If we acknowledge that possibility, we may do some preparatory work before we initiate a potentially conflictual discussion or get caught up in the middle of one. If we engage in some preliminary reflections, our actions and words will more likely be aligned with our objective. Otherwise, the likelihood of chaotic thinking and feelings is high and we end up conducting…
ContinueAdded by Cinnie Noble on February 16, 2012 at 5:00am — No Comments
Added by Rebecca Sargent on February 15, 2012 at 8:16pm — No Comments
Added by Rebecca Sargent on February 14, 2012 at 7:20pm — No Comments
Added by ADRhub.com - Creighton NCR on February 13, 2012 at 8:30pm — No Comments
Added by Rebecca Sargent on February 13, 2012 at 7:48pm — No Comments
The founder of humanistic psychology, Carl Rogers, believed that empathy, genuineness, and unconditional positive regard were necessary and sufficient to effectuate positive change in his clients. It was not necessary, and probably not even helpful, as he saw it, for the therapist to advise the client what to do next. Dorothy Della Noce, in her chapter "The Case for Transformation: A Review of Theoretical and Empirical Support" in…
ContinueAdded by ISCT by Dan Simon on February 13, 2012 at 7:09pm — No Comments
Here's a guest post from my friend and peacebuilding agent provocateur Ashok Panikkar, Executive Director of the Indian conflict resolution organization Meta-Culture. I'm not sure I agree with everything he says below. But he is quite persuasive...even moreso in person, where he'll…
ContinueAdded by Brad Heckman on February 13, 2012 at 11:21am — 2 Comments
JAMS, the largest provider of mediation and arbitration services worldwide, today announced it will expand its ADR services and open a Resolution Center in Miami in spring 2012.
The Resolution Center will be located at 600 Brickell, considered one the preeminent locations in the Miami Financial District. The move expands JAMS presence in the Southeast and signifies its commitment to ADR services in Latin and South Americas.
“With a panel of highly talented and…
ContinueAdded by Lisa Altman on February 13, 2012 at 8:51am — No Comments
It is common when we are in conflict, that as our emotions escalate, many of us tend to interrupt more and listen less. We interrupt for a number of reasons, including that we perceive that whatever is being said or done undermines and challenges something important for us. Or, we find it difficult to hear the truth or falsehood of what the other person is saying, or we figure we know what the person is about to say and have limited patience or time. Other reasons for interrupting may…
ContinueAdded by Cinnie Noble on February 13, 2012 at 5:00am — 6 Comments
The other day I came home after a long day of work and put my bag down and said hi to my wife and son. I took off my shoes and my coat and draped it over my bag in the kitchen. The second my coat and shoes were off my wife asked me to take something outside to the garbage.
“What?? Can’t you see I just literally took my shoes and coat off? You couldn’t ask me that 2 seconds earlier?” was my response.
I reacted. I’m sure you can think of times where that has happened. How do you…
ContinueAdded by Jason Dykstra on February 12, 2012 at 7:47pm — No Comments
What would it be like if you went out for coffee with someone, tried to carry on a conversation with them (respond to what they are saying, ask questions, etc.) and they never stopped talking the entire time? What if you asked them a question clarifying what they were talking about and they didn’t take the time to answer? What would you do? I know that I would get up and leave….and try to stick…
ContinueAdded by Jason Dykstra on February 12, 2012 at 7:44pm — No Comments
Added by Rebecca Sargent on February 12, 2012 at 6:43pm — No Comments
Added by Jeff Thompson on February 12, 2012 at 3:00pm — 1 Comment
Added by Rebecca Sargent on February 12, 2012 at 12:49pm — No Comments
Much has been written about the many benefits offered by Online Dispute Resolution (ODR) over the past decade and a half. Articles extolling ODR for being flexible, cost-efficient, convenient, cross-jurisdictional, travel-saving and so on are by now commonplace.…
ContinueAdded by Noam Ebner on February 10, 2012 at 3:00am — No Comments
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