To learn more about Cyberweek and Online Dispute Resolution (ODR) activities, visit ADRHub.com.

Social media and the Internet are transforming society, providing new benefits but also new hazards. Some have suggested that online…

For many of us when a conflict is ostensibly over there are residual feelings and emotions. I have referred to these in previous blogs as the remnants from past conflicts that shroud future conflicts when our feelings and/or the issues in dispute have not been resolved. This post further explores the act of ‘letting go’ of the remnants of conflict.

All sorts of circumstances affect whether and how and how fast we move past our conflicts. Certain people, certain sorts of disputes,…

In this session, Dr. Patricia Adams will highlight the importance of preparing for the holiday season to save yourself from the amount of stress that can creep in with the season. By following the simple steps of Planning Early, Exercising Regularly, Accepting Help, Creating a New Tradition, and Enjoying Today, you can erase the stress and headache that can…

It often seems that phrases like, “settle down”, “just calm yourself”, “you don’t need to get upset”, etc. lead to increased defensiveness and other negative reactions, rather than less, as the speaker likely hoped. Hushing hand gestures result in the same sort of negative response. That is, comments or gestures of this nature are usually experienced as dismissive and undermining. Those on the receiving end generally resent that their views and feelings are being quieted, put down, or…

Whether you are at the water cooler, in the hallway or stuck in a never- ending meeting, we all have to deal with co-workers from hell. Join Pattie Porter and Stephen Kotev to learn lessons from conflict coaching experts on how to…

The Texas Conflict Coach is pleased to join CyberWeek 2013 for its 3rd annual program.  CyberWeek is November 4-8, 2013.  This special LIVE episode is on November 7th at 10 am PST/12 noon CDT/1:00 pm EDT.

November 7th:  Supporting Conflict Resolution Skills in Social Media and Online Forums

                                Guest:  Leah Wing and Tom Murray

                                Social…

Make sure to register for Cyberweek as it starts next Monday. Register [HERE], get more information [HERE] and check out the schedule…

In my latest blog post, available here, I revisit my previous post, in which I told about a fight I had with a friend. In this post I discuss how the transformative theory of conflict provides helpful insight into what happened. 

Exploration of the strategic lessons for the Paula Deen debacle.

http://goo.gl/JoxljI

I recently gave a presentation at Columbia University Conference on 10 Mistakes Law Enforcement Hostage and Crisis Negotiators Have Made & How You Can Avoid Them.

Grounded in research, the presentation also offers methods these negotiators…

http://goo.gl/XI9Xgw

After a conflict, some of us experience a sense of guilt. We may realize we contributed to the discord by saying or doing something that we know offended the other person. We may have been insulting. We may have not told the truth. We may have retaliated, gossiped, or acted in our self-interest – to the other person’s detriment. These and other actions may haunt us after the conflict and lead to continuing self-blame.

According to …

As part of our Workplace Conflict series, Lee Jay Berman with the American Institute of Mediation (AIM) will share his experience and expertise as an executive coach working with organizations and senior leadership in managing conflict in a proactive way. Typically, organizations and leaders have blind spots when it comes to understanding, recognizing and managing…

"What's Happening?" Blog is a weekly round up of the all the ADR news, jobs, events and more.  Check it out each week and view past news [HERE]…

http://http://goo.gl/bfxyUL

Do you remember the expression “sticks and stones may break my bones but names will never hurt me”? If so, you may also recall, as I do, that it was (and may still be) a stock response to verbal bullying in grade school playgrounds. The meaning is evident and is simply described by one resource as follows: “A response to an insult, implying that ‘You might be able to hurt me by physical…

http://goo.gl/bjOsQL

Originally posted at the Crisis Negotiator Blog

Former U.S. Ambassador to the United Nations Bill Richardson has quite the reputation for brokering deals with thugs. Here's how he does it.…