CONFLICT MANAGEMENT COACHING WEBINAR

Conflict management coaching, also known as conflict coaching, is a specialized niche in the field of coaching and conflict management.  It is a one-on-one technique, in which a trained coach assists people to effectively prevent or manage specific disputes and to enhance their conflict management skills.  This process has wide application.  It may be used before and after a conflict has arisen, or while it is in…

American Arbitration Association Selects Modria to Power New York No Fault Caseload…

On February 20, 2014, the National Assembly of Quebec unanimously approved An Act to establish the new Code of Civil Procedure. Bertrand St-Arnaud, Quebec's Minister of Justice, noted that these reforms …

Tune in on Saturday evenings from 7:30-8:30pm EST, to my talk radio show on 1240am WGBB.   See link below to listen online.

from the website: Before going through the lengthy and costly…

Mediators have the best of intentions.  We want good things for our clients.  But "how do we get them too . . . ?" is not the right question.  Read the latest blog entry here.

Whatever the stress and anxiety created by completing forms, filing and serving documents, and communicating with a lawyer on the other side, it is appearing in court – whether at a preliminary hearing, a case conference or a full trial – that is the most intensely anticipated and intimidating aspect of the SRL experience.

Even the most self-confident SRLs experience anxiety about speaking for themselves in front of a judge.  Even those who feel that they are…

Last week, after listening to a shaman client tell me about the deep pain of her life, she said, “Your friends must be so lucky to have someone like you to listen to them.” Actually, I wish it worked out that way. Having a friend that listens for a living doesn’t always equate to having a lot of left over energy for listening to friends. My poor friends, I love you! When…

The colour red is a symbol for many different things, such as blood, a signal to stop, heat, and a warning. In the conflict context we sometimes use the expression seeing red to describe our reaction to something another person did or said that offends us. This phrase reportedly “derives from the sport of bull-fighting and the toreador’s use of a red cape to deceive the bull”. The explanation goes though…

We negotiate every single day over important and routine requests. Spouses negotiate over household and financial duties, co-workers negotiate time off, job tasks, promotions and salaries. When a perceived disagreement or dispute erupts, know how to negotiate effectively…

Musician Daryl Davis is, by his own admission, obsessed with understanding extreme racism: how can he be hated for the colour of his skin by someone who doesn't know him.

In the Love +…

(Originally published in the conflict conversations blog)

In …

I don't know about you ... when I hear the word DEFENSE, I think of a football fan holding up a big letter "D" and a fence and shouting the word so loudly that it resonates above everyone else doing the same thing.

Little did I realize that I could also be thinking about that word in the context of every day conflict.

I had my observer hat on this past week during a…

Hon. Paul E. Troy (Ret.), Joins JAMS in Boston

March 3, 2014

BOSTON – JAMS, the largest private provider of mediation and arbitration services worldwide, today announced the addition of Hon. Paul E. Troy (Ret.) to its panel.  Judge Troy will be based in the JAMS Boston Resolution Center.  He will serve as a mediator and arbitrator within multiple practice areas, including business/commercial litigation, construction, employment, insurance,…

Bridging Theory and Practice of Creative Conflict Engagement

“There is nothing so practical as a good theory”

Kurt Lewin

International Conference, December 21-23, 2014

The Program on Conflict Management, Resolution and Negotiation

Bar Ilan…

IOA sponsors an annual writing competition designed to invite fresh academic insight on the role of the Organizational Ombuds, foster cross-pollination with other professional and academic communities, and endorse talent in the next generation of Organizational Ombuds.



Submission can…

After reading Jeanette's blog Monday about more mediators in public office, it got me thinking about where else mediators may be helpful--and schools came to mind.

Of course, school psychologists can be extremely helpful in resolving conflict between students, between students and teachers, and between faculty. But, they're often busy helping students with emotional struggles and family dynamics. If mediators or conflict resolution specialists were placed in schools, I can only…

When a judge in a court makes a decision on legal issues in dispute she or he considers many things depending on the situation. It may be the relevant case law, statutes, written and oral evidence provided, witness statements, and other information. Decisions judges make are not always straightforward, and sometimes we may be shocked at their determinations on cases.

When we, who are not judges, make judgments about other people, we do so with far less data. That is, we often do so as…