ADR has not yet acquired its "stickiness" value. Perhaps this is so because ADR is still an emerging discipline. It falls into the broad category of "shoes" as opposed to the niche category of "hip casual shoes" with the example of Hush Puppies in mind. The legal system and the courts are well established in our country. As I explore the ADR field in more depth, I notice that retired judges and lawyers are entering the ADR field in greater numbers. For the retired judges, mediation may be an avocation or a supplement to their retirement income. The lawyers are looking for billable hours through ADR to replace their traditional revenue sources lost in the great recession. Either way, the ADR field is still closely associated with the courts, the lawyers, the judges and the legal system. ADR is perceived by the general public as an option of the legal system while the same principal actors command the stage with very little room for a supporting cast fresh out of graduate school.
Until ADR truly comes into its own and is held apart from the judges,lawyers, courts and the legal system, the "Tipping Point" for ADR will not happen.
JCT
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As I relate the Tipping Point to ADR and Creighton University, we have our fair share of Connectors, Mavens and Salespeople in place. We need more recruits to sustain our new religion and to guarantee its survival and propagation. What will it take for ADR to reach the tipping point whereby the discipline takes off and stickiness further propels ADR into society's mainstream? In addition to my previous comments on "stickiness," I contend that the Connectors, Mavens and Salespeople must continue to do what they do best to sustain the value of ADR as compared to the conventional means for settling disputes. It is further important to appreciate where we stand in the lifecycle management of the ADR profession. We are the early adapters and the evangelists of the practice. It will take more time, perseverance, education,investment, and the emergence of successive generations of ADR practicioners to take up the cause. At the present time, perhaps we are truly the evangelists representing our various alma maters(Creighton and Pepperdine) to spread the word and to realize traction as a preliminary stage to stickiness. Gaining traction for ADR describes the present state of the profession as we strive to realize stickiness, our ultimate goal.
Value is an important concept within the ADR profession. How is it measured? Is it a question of saving time, resources or money or all three combined? As compared to which alternatives or other options? The argument can be made that ADR scores highly in each separate category, as well as combined. The value of ADR needs to be publicized more by the Connectors, Mavens and Salespeople and students of the art. It is important to present ADR's value to the people who can make a difference and who care about the role of ADR in society. ADR further must address the question, "So what?" By this last point, I mean that even when the value of ADR is established, the shakers and movers for social change must be aware of its value and importance. For example, ADR saved the disputants $30,000 in the XYZ case when compared to settling the dispute through traditional means. The point must be made to show the quantifiable impact of a $30,000 savings to society, the people who care, and those who are in a position to influence change. The present economic conditions may provide the fuel for disputants to appreciate the cost savings value of ADR. Again, ADR is not necessarily top of mind when a dispute surfaces and resolution is neccesary.
So, it will take more time and energy to move from traction to stickiness and all points in between. The good thing is that we are part of a progressive movement to bring about constructive and valuable change in the way things are presently done and how disputes are traditionally resolved. We may never realize stickiness;however, I am certain that we will reach a point where we can lay the "so what?" question to rest by saying instead "Look what we have accomplished."
JCT
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