Neuropsychology of ODR

During this webinar, Ana Gonçalves and François Bogacz will present how learning about brain science can help online mediation professionals reflect on their practice and test new approaches. We will present key neuroprinciples that may impact the behavior, perspective and attitude of neutrals and parties during online ADR and ODR processes and will discuss how to take them into account.

Presenter Bios:

François Bogacz, MSc., is the co-founder and CEO of Neuroawareness Consulting Services Inc. He has facilitated workshops and online webinars about neuroscience to hundreds of lawyers, company executives, consultants, coaches and ADR neutrals in the last 24 months. François has worked at Microsoft, Hitachi, Philips and start-ups as a marketing and business development executive for the first part of his professional life. Among his achievements, he has launched Microsoft Windows and Office in France and created and managed the Internet portal activity of Microsoft, MSN, in France. He co-founded with 3 partners an Internet strategy consulting company in Paris for which he raised funds from ABN-AMRO and La Compagnie Financière Edmond de Rotschild. He then moved to Portugal where he co-founded Convirgente, one of the first consulting companies in Europe mixing coaching, mediation and facilitation skills.

François has completed a Post-Graduate in Neuroscience of Leadership, is a Graduate of Harvard Program On Negotiation, an IMI certified mediator, a De Bono Thinking Systems Facilitator, an ADR Group Accredited Mediator. François speaks fluently Portuguese, English and French. He has been living in Paris, Lisbon and Sydney and currently lives in San Diego with his wife and their son.

Ana Maria Maia Gonçalves is a lawyer, teacher, mediator and organizational developer. She combines 20 years of experience with an exceptional triple curriculum, as a former IT industry executive, an ADR neutral and trainer, but also as an executive coach (she has 800 hours of coaching and is at the PCC level in the ICF accreditation). She is a founder of Convirgente, the first Appropriate Dispute Resolution Consulting Company in Portugal.

Ana is a graduate from UAL Lisbon and has a Master of Law (2008). She followed Mediation Courses in several institutions in UK, France, Portugal, USA, and Australia. Ana is an Accredited Mediator for ADR group, panelist of CPR, she is listed as an internationally recognized commercial mediator in the Who's Who Legal 2011 survey and is part of the Portuguese mediators list of “Julgados de Paz”.

Ana is the President of the ICFML – Instituto de Certificação e Formação de Mediadores Lusófonos, a non-profit organization qualified for the certification of Portuguese speaking mediators applying for the IMI accreditation and a member of the Portuguese Mediation Federation - FMC - Federação Nacional de Mediação de Conflitos.

Ana also works inside the organizations world, delivering collaboration management training to several large and medium European organizations and assisting Senior Executives and Lawyers in developing their conflict management and negotiation skills, both in person and online.