After reading my post "For the First Time, the United States Postal Service (USPS) Tries to Resolve a Workplace Dispute Through Online Mediation" http://bit.ly/1eL5Fj7 one mediator wrote:

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I have an issue with confidentiality, how is it controlled with regards to recording or even transmitting the mediation to others and how could this be monitored with the software you are using?
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And another mediator wrote:

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Unless one has some sort of convincing evidence that any online mediations program/software is UNmonitorable (my word), which seems virtually impossible, there are many mediation situations unsuited to an online process. I’d be interested in hearing from Giuseppe about how the Virtual Mediation Lab proposes to deal with this concern.
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To read my answer, please click here - http://bit.ly/1f0rnBN