Mediation Training (40-Hours)

Sponsored by: The Center for Alternative Dispute Resolution

Date: March 28 - April 1, 2011
Time: 9:00 a.m. to 5:00 p.m.
Training Location: Maryland Fire and Rescue Institute, University of Maryland
4500 Paint Branch Parkway, College Park, MD

This training is designed to teach participants to apply sound mediation practices and principles while managing/resolving disputes of any type (workplace, community, etc.). Participants will learn to utilize a full range of effective mediation skills, techniques, and strategies. This training meets the requirements of Maryland Rule 17-106(a) (1-5) and is approved for CLE credits from VA, PA and NC.

Attend this seminar if you want to:
- Complete the training to become a mediator and/or enhance your current practice with these skills.
- Learn to utilize a full range of effective mediation skills, techniques, and strategies.
- Understand the intricacies of the mediation process.
- Understand the application of mediation theory and practice.
- Acquire the confidence to utilize mediation skills in a variety of conflicts.

Content Highlights:
- Overview of the dispute resolution field and the various dispute resolution processes
- Overview of the stages of the mediation process
- Purpose and content of the mediator’s opening statement
- Understand why the parties need uninterrupted time
- Understand the importance of and how to gather information
- Understand the importance of and how to clarify and prioritize the parties’ issues
- Understand the importance of using caucus as a tool
- Distinguish between positions and interests
- Understand what an impasse is and which techniques to utilize to break various impasses
- Write an effective agreement
- Overview of mediator ethics and model standards of practice
- Factors that influence behavior and are instrumental in effectuating settlements

What participants say about the training.....

"Excellent. Best course I have taken in a long, long time."

"Excellent program. Presentations executed well and attendants had lots of involvement through participation, role plays and questions. Look forward to upcoming classes! Top notch training, lecture, involvement of class participants. Credentialed presenters made the difference. Support staff was tremendous, too!"

"This was one of the most valuable training exercises/classes I have attended. I will recommend this course to others. Thank you for your preparation and the creative way you have approached the subject of mediation."

"This had been one of the most engaging, informative, enlightening and fun training experiences that I've had. The combination of exercises, class discussions, lectures and role-plays created an excellent learning environment."

Questions: Call the Center for ADR at (301) 313-0800 or visit www.natlctr4adr.org for the registration form.