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Posting Details

Job Title  Ombudsperson  

Department  President  

Staff/Faculty  Staff  

Employment Category   Regular  

Employment Status Full-Time  

Job Summary

The ombudsperson function is independent of existing administrative structures and reports directly to the president.

The ombudsperson is a designated neutral or impartial facilitator whose major function is to provide confidential and informal assistance to the college's community, which includes students, faculty and staff. Serving as a designated neutral, the ombudsperson is an advocate for fairness who acts as a source of information and referral, aids in answering individual's questions, and assists in the resolution of concerns and critical situations.

The ombudsperson will serve as a campus resource to: consult, refer, and facilitate the resolution of conflict between parties, apply essential knowledge of college policies, analyze concerns, issues and current policy and make recommendations, design and conduct training related to dispute resolution, and educate the campus community about the office's roles.  

Minimum Qualifications

A Bachelor's Degree and a minimum of three years of related experience is required.  

Preferred Qualifications

A Master's Degree and/or experience in dispute resolution training or ombudsman experience is desired. Experience working with people of diverse backgrounds and cultures is also desired.  

Special Instructions to Applicants

The incumbent must either be, or willing to be, an active member of professional associations, in particular, The International Ombudsman Association (IOA). The ombudsperson is expected to follow the Code of Ethics and the Standards of Practice of The International Ombudsman Association. He or she should be proactive about learning new skills and staying on top of current industry trends and best practices.

The ombudsperson must have certain critical skills and characteristics. These are: outstanding communication and presentation skills, problem-solving and negotiation skills, decision making and strategic thinking skills, conflict resolution and networking skills, integrity, good composure, and sensitivity to diversity issues.An Ombudsperson should not be risk-averse and should understand that this position may, on occasion, challenge even the highest levels of the administration in an effort to foster fair and just practices.  

Link to Position Description

Ombudsperson  

Required Documents

Resume
Cover Letter/Letter of Application
List of References  

Optional Documents

FLSA Category

Exempt  

Posting Date

06-07-2012  

Closing Date

Open Until Filled

Posting Number

0235  

Diversity Statement

Grinnell College is an equal opportunity/affirmative action employer committed to attracting and retaining highly qualified individuals who collectively reflect the diversity of the nation. No applicant shall be discriminated against on the basis of race, national or ethnic origin, age, gender, sexual orientation, gender identity and expression, marital status, veteran status, religion, creed, or disability. For further information about Grinnell College, see our website at http://www.grinnell.edu.  

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