ALEXANDRA LEVIT

In their famous book, Getting to Yes, Roger Fisher and William Ury provided a negotiation strategy that has become standard for coming to mutually acceptable agreements in personal and professional conflicts.  The model is based on five propositions, including:

• “Separate the people from the problem.”
• “Focus on interests, not positions.”
• “Invent options for mutual gain.”
• “Insist on using objective criteria.”
• “Know your BATNA (Best Alternative To Negotiated Agreement)”

Go to the balcony

Step to their side

Don’t reject, reframe

Build a golden bridge

Bring them to their senses, not their knees

Read more about each of these in the original article [here] and follow Alexandra on twitter: @Alevit