Conflict Management Coaching unites the fields of professional coaching and conflict management. It is a one-on-one process in which a trained coach assists people to effectively manage their interpersonal disputes and to gain increased competency in their conflict management skills. Conflict management coaching may be used in the workplace and a range of other contexts and there are also many applications of this process.

CONTENT OF THE CONFLICT MANAGEMENT COACHING WORKSHOP

Among other things, this four-day workshop (also delivered by telecourse) teaches participants:

• how conflict management coaching is different from other types of coaching
• the principles and methods specific to conflict management coaching, with emphasis on how it applies to the workplace
• how to conduct the stages of the CINERGY® model of conflict management coaching
• practical considerations for coaching individuals about conflict
• qualities and skills required to be an effective conflict management coach
• about the different types of conflict management coaching and their application
• ethical guidelines and standards for coaches practising this form of coaching

We also provide documents and other tools to support a conflict management coaching practice.

ON COMPLETION

On completion, participants receive a Certificate of Attendance for 28 hours of the Conflict Management Coaching Workshop.

INTERNATIONAL COACH FEDERATION (CCE)

Participants may receive up to 28 Continuing Coaching Education Units (for the full 4 day program) as approved by the International Coach Federation as follows: 26 hours ICF Core Competencies; and 2 hours Resource Development.

ADR INSTITUTE OF CANADA

Mediator graduates of this workshop from Canada may apply the hours towards the educational component of the QMed and CMed designations (in accordance with the ADR Institute of Canada).

CERTIFICATION – CINERGY CERTIFIED CONFLICT MANAGEMENT COACH (DISPUTE SPECIFIC)

If graduates want to become a CINERGY Certified Conflict Management Coach (Dispute Specific), we offer a Competency Assessment based on proficiencies that rate coaching skills and mastery of the model.  Please contact us for more information.

COMMUNITY OF PRACTICE

Graduates of the CINERGY Conflict Management Coaching Workshop are welcome to join the community of practice of CINERGY Coaches from around the world. They receive a monthly newsletter called CINERGEMS and may also participate in a monthly teletalk where we discuss a coaching topic or practice the model.

TRAINING METHOD

Through self-reflection, skill-building exercises, discussion, simulations, demonstrations and skills practices, participants develop and practice conflict management coaching techniques and skills.

PARTICIPANTS

The training will be of specific interest to coaches, mediators and other conflict management professionals, ombudsmen, HR professionals, lawyers/attorneys, leaders, social workers, psychologists, Union representatives and others who want to learn the fundamentals of a model for coaching conflict.

NOTE: Classes are kept to a minimum, to maximize learning.

To obtain further information, please contact Cinnie Noble or her assistant, Laureen McNeill:

Phone: 416-686-4247
Toll free: 1-866-335-6466
Fax: 416-686-9178
Email: cinnie@cinergycoaching.com

Workshops may be coordinated in your workplaces and cities. Please let us know if you are interested.

UPCOMING CONFLICT MANAGEMENT COACHING WORKSHOPS

WORLDWIDE

Telecourse
Thursdays at 5:30-7:30 pm Eastern
From March 27 to May 29, 2014 (10 weeks)
Please contact us for details

Webinar
Mondays at 1:00-3:00 pm Central Standard Time
From September 8-November 10, 2014 (10 weeks)
To download flyer: Webinar Fall 2014 Flyer
For further information and to register contact: Conflict Connections Inc.

CANADA

Location: Ottawa (French)
Dates: March 25-28, 2014
Please contact us for details

Location: Toronto
Dates: April 28-May 1, 2014
Please contact us for details

Location: Ottawa
Dates: March 24-27, 2015
Please contact us for details

U.S.

Location: Baltimore, MD
Dates: March 20-22, 2014
Click here for details on the course entitled Conflict Management Coaching: Practices and Principles

Location: Southern Methodist University – Plano, TX
Dates: April 11-13 and 25-27, 2014
For further information contact: Kay Barclay

Location: Arlington, VA
Dates: May 12-15, 2014
To download flyer: Arlington – May 12-15 2014 – Flyer
To download registration form: Arlington – May 12-15 2014 – Registration

Location: Arlington, VA
Dates: October 27-30, 2014
To download flyer: Arlington – Oct 27-30 2014 – Flyer
To download registration form: Arlington – Oct 27-30 2014 – Registration

Location: Southern Methodist University – Plano, TX
Dates: October 31-November 2 & November 14-16, 2014
For further information contact: Kay Barclay

IRELAND/UK

Location: Dublin, Ireland
Dates: March 6-9, 2014
Click here for details

Location: Dublin, Ireland
Dates: April 9-10 & 23-24, 2014
Click here for details

Location: Folkestone, Kent, UK
Dates: May 15-16 & 19-20, 2014
Click here for details

Australia & New Zealand

Location: Sydney
Dates: February 24-27, 2014
For further information contact: LEADR

Location: Melbourne
Dates: March 10-13, 2014
For further information contact: LEADR

Location: Auckland, New Zealand
Dates: March 24-27, 2014
For further information contact: LEADR NZ

Location: Sydney
Dates: April 7-10, 2014
For further information contact: LEADR

Location: Adelaide
Dates: May 6-9, 2014
For further information contact: LEADR

Location: Melbourne
Dates: June 2-5, 2014
For further information contact: LEADR

Location: Sydney
Dates: July 21-24, 2014
For further information contact: LEADR

Location: Melbourne
Dates: August 4-7, 2014
For further information contact: LEADR

Location: Perth
Dates: August 5-8, 2014
For further information contact: LEADR

Location: Canberra
Dates: September 22-25, 2014
For further information contact: LEADR

Location: Sydney
Dates: November 3-6, 2014
For further information contact: LEADR

Location: Melbourne
Dates: November 17-20, 2014
For further information contact: LEADR

* Early bird and/or member discounts may apply.