Bullying & Conflict Resolution With Susan Park

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Watch the full featured version (highly recommended) [here].  Just enter a name under participant.

Bullying has become a hot topic in academia.  What can the conflict resolution professional (specifically, the ombuds) do to help address this problem? 

This is a train the trainer workshop designed to demonstrate an approach to providing members of academic communities with information and skills to deal with bullying. 

In response to interest expressed on the International Ombudsman Association academic listserv, Susan Park will run quickly through her power point, video clips and participant role-plays to share what she designed in connection with her work as ombuds for the University of Hawaii at Manoa. 

The presentation will review variations in her presentation, targeted to various campus constituencies: administrators, faculty, white-collar staff, and buildings and grounds staff.  Susan's workshop has also been presented outside of the University of Hawaii, upon invitation by the Hawaii Supreme Court's Center for Alternative Dispute Resolution, to address bullying in the workplace.

About Susan Park:

After practicing for many years as a business bankruptcy and commercial litigation lawyer in New York and Hawaii, a per diem judge and Insurance Commissioner for the State of Hawaii, Susan Park became intensively engaged in the practice of alternative dispute resolution methods.  She served as an organizational ombuds for the University of Hawaii at Manoa, providing problem-solving and dispute resolution services for faculty, staff, students and administrators.  Susan has participated on panels analyzing aspects of ombuds practice and other alternative dispute resolution models for the International Ombudsman Association and the Dispute Resolution Section of the American Bar Association, and is the author of "Scenario-Based Performance Assessment: Evaluating the Work of Ombuds," published in the inaugural issue of the online Journal of the International Ombudsman Association.  She serves as a national trainer for the IOA's 2 1/2 day "Ombudsman 101" training program for new ombuds.  Susan has assisted in the training of new mediators for the Mediation Center of the Pacific, and is on the State of Hawaii's Appellate Mediation Panel and on the Mediation Panel for the Bankruptcy Court for the District of Hawaii.  She recently completed teaching a course on ombuds principles and practices at Creighton Law School's Werner Institute.