Assistant Ombudsman - Transportation Security Administration, Arlington, VA

The TSA is hiring a Program Specialist for its Office of the Ombudsman in Arlington, VA. The position functions as an Assistant Ombudsman and will will perform work related to the informal resolution of questions, issues, and concerns from TSA employees and external stakeholders about TSA processes, policies, and procedures.

Applicants must have at least one year of relevant experience, including conflict management or ADR work. The position pays $59,634-$92,407 per year (equal to GS-11/12). Applications are due June 23, 2011. (Federal Government Jobs, Job Ann. No.: HQ-OSC-11-363019.)

Related Ombuds Blog posts: TSA Ombuds Surveys Visitor Satisfaction; Job Posting; House Bill Could Revise TSA Ombuds Program.

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