Can technology shape the future of your mediation practice? from The Werner Institute on Vimeo.

Can technology shape the future of your mediation practice?

Presented by May-Britt Kollenhof-Bruning

This webinar is meant for those ADR professionals and organizations that are considerating to step into the digital world of adding online tools to (traditional, F-t-F) practice.

It aims to provide answers to the following questions:

• How and when can online tools and online mediation be applied?
• What is the role of online tools in creating a more equal and level playing field and enhancing party autonomy?
• Do the professional mediation principles apply to both offline and online proceedings?
• Can online proceedings be effective if parties are not physically present?
• How can trust be built online - and how can ADR professionals adapt their offline skills to the online environment?

We will be sharing experiences and offer concrete, practical advice. The seminar will be interactive and there will be ample time for questions and answers.

Presenter Bio:

May-Britt Kollenhof-Bruning

May-Britt Kollenhof-Bruning is a Master of Dispute Resolution, online mediator trainer and cofounder of Juripax (www.juripax.com), Netherlands. Juripax provides multilingual systems and concepts, uniquely designed to streamline online complaint handling, negotiations and mediations. May-Britt comes to the field of ODR with extensive expertise in the area of ADR. She completed her formal mediation training in the U.S. and has served as a mediator and arbitrator in, mainly, complex commercial disputes. As an independent contractor she has mediated hundreds of online disputes for various companies, including eBay. May-Britt has published extensively on ODR and online mediation.