Assessing Conflict Behaviors and Hot Buttons – The Conflict Dynamics Profile®

Guest writer Craig Runde is presenting at the 2013…

Facilitated Virtual Collaboratory Solutions …

Trust Me or I’ll Kill You! What do Mediators mean by “Trust?”

Guest writer Madge Thorsen is presenting with Julie Rea at the 2013 ACR Annual Conference

It is…

When we are competitive, like in interpersonal conflict, we tend to be positional and it is evident we are determined to be the winner. This essentially describes the need to be dominant and fits into today’s blog topic – about getting the upper hand.

There are various suggested origins of this expression. Prominent amongst those is that the phrase originated in American playgrounds, in the way…

Ever feel like giving your students or trainees real-life negotiation assignments? Sending them out of the classroom to discover how the concepts learned in class play out in the real world?

This approach to learning negotiation, called “Adventure Learning” is a fairly new kid on the negotiation teaching block. In a nutshell, adventure learning involves sending students on negotiation missions beyond the classroom, brushing up against - or actively engaging in -…

Yesterday, the national daily business news program from American Public Media highlighted the work of Organizational Ombuds. Here's the lede:

When whistleblowers go to the media or lawyers, the results can be disastrous for an organization. Think of Edward Snowden and the N.S.A. And even smaller employee concerns, like discrimination…

The Texas Conflict Coach® Blog Talk Radio program announces the following episodes starting

in the month of  October, held every Tuesday night from 7:00-7:30 pm CST/8:00-8:30 pm EST.

To participate, go to the designated link for each program or call-in live at 347-324-3591. 

October 1st :   When Business Departments Collide - Tools for Equitable Solutions

                       Guests:  Dawn Miller…

Bury Your Head In The Sand…

Bringing it All Together: Bringing Your Mind, Body, Spirit, and Heart into the Session

Guest writer Dr. Rachel Goldberg is presenting at the 2013 ACR Annual Conference

Goldberg and Blancke…

It’s not likely that burying our heads in the sand when in conflict helps to solve matters, mend the relationship, or clarify assumptions and perceptions. Sometimes though it may be the best tact.

The expression “bury your head in the sand” apparently comes from the supposed habit of ostriches hiding their heads when faced with an attack by predators. The story was first recorded by the Roman writer Pliny the…

Arline Kardasis, mediator, trainer and co-author of Mom Always liked You Best, will discuss this guide for resolving family feuds, inheritance…

What's Happening?" Blog is a weekly round up of the all the ADR news, jobs, events and more.  Check it out each week and view past news [HERE]…

Waging Peace: A Post-Conflict Forgiveness and Reconciliation Model for Religious Conflicts

Guest writer Dr. Darrell Puls is presenting at the 2013 ACR Annual Conference

Two groups stand…

Tune in Thursday, September 19 at 3:00 pm Eastern time for our upcoming show featuring a past ACResolution author, Larry Schooler, discussing his article "Beyond the Town Hall: Managing Public Disputes".

To participate in the live recording of the ACR Blog Radio Show, visit …

It is likely that most of us are able to specifically refer to some things that ‘put our backs up’ – an expression that describes the impact of being provoked by certain acts or deeds of another person.

The derivation is from the habit of cats arching their backs when threatened or annoyed. It is apparently a colloquial term that came into being in Britain in the 18th century.

If you have a cat you…

In my latest blog entry, available here, I discuss how conflict is characterized by a sense of loss of autonomy.  The beauty of mediation is that, if it's done right, it can return a sense of autonomy to the parties.  Unfortunately, mediation is often conducted in a way that keeps parties feeling powerless.  The transformative approach provides guidance on how to keep party autonomy…

Have you always wondered what the difference between arbitration and mediation is? Listen in as attorney, mediator and arbitrator, Daniel Preston Dozier, discusses the fact and fiction of arbitration. You’ll learn the pros and cons of arbitration and how mediation…

Since July, the following US entities have created Organizational Ombudsman programs to serve the alternative dispute resolution needs of their stakeholders:

• Institute of Contemporary Psychoanalysis in Los Angeles
• University of North Dakota in Fargo…

On September 12, 2013, two Organizational Ombuds with extensive international experience will present the next International Ombudsman Association webinar: "Strategies for Analyzing Cultural Components in Conflict." José Martínez-Aragón , United Nations Regional Ombudsman in Santiago, Chile, and David Talbot, Ombudsman for the World Bank Group in Bangkok, Thailan will review the theory of conflict and conflict…