Jessica Carter

Auckland

New Zealand

Profile Information:

What is your profession and title?
Senior Advisor Mediation Practice, New Zealand Government Department
What is your ADR experience? (trainings and education)
Serious, many, varied - mostly in the US, Australia and New Zealand
What, if any, ADR organizations or groups do you belong to?
ABA Section of Dispute Resolution
Association of Conflict Resolution
AMINZ (NZ)
LEADR (NZ)
IMI - International Mediation Institute
Asia-Pacific Mediation Forum
MBB - Mediators Beyond Borders
What are you hoping to get from ADRhub.com
New trends in ODR
Ethics in ODR
(Telephone Mediation)
Do you/your company have a website?
http://www.dbh.govt.nz
What else do you want to tell the ADRhub.com community (what you are up to, what you would like to do in ADR, etc.)
A large part of our business utilises telephone technology for mediation and we are constantly looking to deliver improved mediation services - hence my focus on new developments in ODR. Ethics in Mediation, developing mediator quality, and Quality Assurance Programs in Mediation are significant areas of my work.

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