The act of mediating, in some ways, is the act of stepping into chaos. Bumps in the road during mediation are not the exception, but the norm. When things get really difficult, how do mediators keep their cool and get their balance back so they can continue to serve their parties well?
In this episode facilitated by Diane Levin and joined by Amanda Bucklow and Tammy Lenski, the three discuss the kinds of situations that most challenge their own calm, how they handle them, and what they've learned from such moments. They share ideas to help mediators regain their mojo after something difficult or unexpected happens and offer advice for what to do when something doesn't go as planned.